Shipping policy
Shipping Policy
Last updated: September 2026
Thank you for shopping with Vespera Oddities.
Order Processing
Orders are normally processed within 3–7 business days after payment is successfully received. Business days do not include weekends or public holidays.
Some products may require additional processing time because they are made to order, specially prepared, or supplied by a third-party partner. If there is a significant delay, we will contact you using the email address provided with your order.
Shipping Time
After an order has been processed, the estimated delivery time is generally 7–20 business days, depending on the destination, shipping method, customs procedures, and local delivery services.
Delivery times are estimates only and are not guaranteed. Delays may occur because of customs inspections, weather, holidays, carrier disruptions, incorrect address information, or other circumstances outside our reasonable control.
Shipping Confirmation and Tracking
When your order has been shipped, we will send a shipping confirmation email containing tracking information when tracking is available.
Tracking information may take several days to become active after the package has been accepted by the carrier. Please allow reasonable time for tracking updates.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, value-added taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee. The customer is responsible for any customs duties, import taxes, and related fees required by the destination country.
We are not responsible for delays caused by customs authorities.
Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If an order has not yet been shipped and you need to correct your address, please contact us as soon as possible at:
lfl900414@outlook.com
We cannot guarantee that an address can be changed after an order has been processed or shipped.
If a package is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before the order can be reshipped.
Lost, Damaged, or Missing Packages
If your package appears to be lost, damaged, or marked as delivered but cannot be located, please contact us at lfl900414@outlook.com.
We may request your order number, photographs of damaged packaging, and other information needed to investigate the issue with the shipping carrier.
Please contact us within 14 days of the recorded delivery date or the estimated delivery date whenever possible.
Contact
If you have questions about this Shipping Policy or your order, please contact us at:
Vespera Oddities Inc.
Email: lfl900414@outlook.com